Terms of Service

OnSetters is a discovery and connection platform that helps people find creative talent, locations, equipment, professional services, and products — and lets providers showcase what they offer. OnSetters LLC ("OnSetters," "we," or "us") operates the platform.

OnSetters is a directory and messaging layer. It does not employ, represent, broker, or endorse any member or provider, and it is not a party to any agreement you reach with another member. OnSetters does not hold funds, escrow payments between members, or take a percentage of any deal you arrange off-platform.

OnSetters LLC is located at 502 E. Main Street, Lakeland, FL 33801. For any questions about these Terms, see Section 13.

You must be at least 18 years old to create an account. By creating an account you confirm that you are 18 or older and that the information you provide is accurate.

You are responsible for keeping your account credentials secure and for activity that happens through your account. OnSetters uses email/password authentication. Do not share your password. If you believe your account has been compromised, contact support immediately.

OnSetters reserves the right to suspend or restrict access for accounts that violate these Terms, our Community Standards, or applicable law. Suspended accounts may remain visible to administrators but are removed from public discovery.

You own the content you publish to OnSetters — your profile, listings, photos, videos, credits, and messages. By publishing it, you grant OnSetters a limited license to display and operate on that content as needed to run the platform (for example, rendering your listing in the directory, on a map, and in search).

You are responsible for the accuracy, ownership, and legality of your content. You may not publish content that infringes another person's rights, that is unlawful or fraudulent, or that misrepresents credentials, availability, or pricing.

Commercial listings are published under your membership entitlements. OnSetters may moderate or remove content that violates these Terms and may apply administrative publication exceptions or platform-owner controls where applicable.

Inquiries and messages you send are delivered to the recipient through OnSetters. When you send a listing inquiry, the recipient sees your display name and the message body you provide. Information you enter in optional contact fields (such as an email or phone number) is used to route and, where applicable, track the inquiry; OnSetters does not automatically surface those fields to the recipient. If you want a recipient to reach you by a specific channel, include it in your message.

Any arrangement you reach with another member — including scheduling, payment, insurance, deliverables, and rates — is between you and that member. OnSetters does not guarantee the performance or quality of any member and is not responsible for the outcome of a member-to-member arrangement.

The "Open to Opportunities" feature is a discovery opt-in. When you opt in and publish your profile, the opportunity preferences you select (such as paid gigs, internships, portfolio collaborations, school-credit, or volunteer opportunities) may appear on your public profile and in Find Emerging Talent results. Opting in is voluntary and free. You can turn it off at any time, which removes your preferences from opportunity discovery without hiding your normal published profile.

Opportunity preferences are not job offers. OnSetters does not manage employment, internship agreements, school-credit approval, or compensation. Career stage, school/program, and availability information is self-reported by the member and is not verified by OnSetters.

OnSetters PRO membership is a recurring subscription billed monthly or annually through our payment provider, Stripe. Subscription billing, renewal, plan changes, and cancellation are handled by Stripe. You can manage your subscription — including updating your payment method, switching plans, or canceling — through the Stripe Customer Portal ("Manage membership") from your Dashboard → Billing.

Memberships are generally nonrefundable. We do not refund or credit for partially used billing periods except (a) where a billing error caused an incorrect charge, or (b) where a refund is required by applicable law. Where a legal right to a refund applies, contact support and we will process it according to that law.

Available membership plan changes can be requested through Manage membership. Where OnSetters enables a plan change, applicable charges, credits, and the effective date will be presented before confirmation. If your desired change is unavailable, contact support@onsetters.com.

Deleting your OnSetters account does not automatically cancel a Stripe subscription. To stop future renewals, cancel your subscription through Manage membership before requesting account closure, or tell support that you also want future renewals canceled.

You agree not to:

• Use OnSetters to harass, defraud, or mislead another member;
• Scrap, bulk-download, or resell member data, listings, or directory information without permission;
• Publish malware, unlawful content, or content that infringes third-party rights;
• Attempt to access accounts, data, or systems you are not authorized to access;
• Circumvent billing, eligibility, or publication controls; or
• Use the platform in a way that could damage it or impair another member's access.

The OnSetters name, logo, and platform design are owned by OnSetters LLC. Member content remains owned by the member under the license in Section 3. Do not reproduce OnSetters branding or platform content without permission.

OnSetters is provided "as is." We do not warrant that the platform will be uninterrupted, error-free, or that any listing, profile, or member is accurate, available, or suitable for your needs. You use the platform and contact other members at your own risk.

To the fullest extent permitted by applicable law, OnSetters LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of, or inability to use, the platform.

OnSetters's total aggregate liability for any claim arising out of these Terms is limited to the amount you paid through the service giving rise to the claim, or US$100 if you have not purchased anything through the service. This limitation does not exclude or limit liability that cannot be excluded under applicable law.

These Terms and any dispute arising out of them are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules, except where mandatory consumer protections in your jurisdiction apply and cannot be waived.

Before filing a claim, please contact support so we can attempt to resolve it informally.

We may update these Terms. When we do, we will revise the "Last updated" date above. Material changes will take effect after we notify members through the platform or by email. Continuing to use OnSetters after a change takes effect means you accept the updated Terms.

If you have questions about these Terms, contact OnSetters LLC at support@onsetters.com or by mail at 502 E. Main Street, Lakeland, FL 33801.